Privacy Policy
Pura Vida Carrental

1. Information We Collect

1.1 Personal Information
When you make a booking or communicate with us, we may collect personal information such as:

• Full name

• Email address and phone number

• Driver’s license details

• Payment or billing information

• Pickup and drop-off details

• Any additional information you voluntarily provide (e.g., flight number or accommodation).

1.2 Usage Data
We may collect technical data about your interaction with our website, including your IP address, browser type, device information, and pages visited. This data is collected automatically through cookies and similar technologies to improve your browsing experience.

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2. Use of Information

2.1 Booking and Service Delivery
We use your personal information to process reservations, confirm your booking, communicate with you, and provide our car rental services.

2.2 Customer Support and Communication
We may use your contact information to respond to inquiries, send booking confirmations, service reminders, or updates about your rental.

2.3 Marketing and Promotions
With your consent, we may send occasional promotional offers or updates about our services. You may opt out at any time by following the unsubscribe link or contacting us directly.

2.4 Analytics and Improvements
We analyze website and usage data to understand visitor behavior and improve our website, services, and customer experience.

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3. Information Sharing

3.1 Third-Party Service Providers
We may share your information with trusted third parties who help us operate our business, such as payment processors, web hosting providers, or customer communication platforms. These partners are contractually required to handle your information securely and use it only for the intended purpose.

3.2 Insurance and Compliance Partners
In case of accidents, claims, or damage, we may share relevant details with our insurance partners, law enforcement, or local authorities as required.

3.3 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests to protect our rights, property, or safety—or that of others.

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
However, please note that no internet-based system is completely secure, and we cannot guarantee absolute security of your data.

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5. Your Rights and Choices

5.1 Access and Correction
You may request access to or correction of your personal information by contacting us.

5.2 Data Retention
We retain personal information only as long as necessary to fulfill our service obligations or comply with legal requirements.

5.3 Withdrawal of Consent
You may withdraw consent for data processing or marketing communications at any time by contacting us.

5.4 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

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6. Cookies

Our website uses cookies to enhance functionality and improve your experience. You can manage or disable cookies in your browser settings, though some parts of the website may not function properly without them.

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7. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways or social media).
We are not responsible for the content or privacy practices of those websites and encourage you to review their policies before sharing any personal information.

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8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The revised version will be posted on our website with the updated “Last Updated” date.

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9. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of Curaçao.
Any disputes arising in relation to this policy shall fall under the jurisdiction of the courts of Willemstad, Curaçao.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: